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In depth

Case stories

Detailed accounts of how we respond — the background, the challenge, our intervention, the outcome and what we learned.

Restoring safety after household violence

Background

A mother of three reached out after months of escalating violence at home, fearing for her children's safety.

Challenge

She lacked a safe place to turn, information about her rights, and emotional support to make a plan.

Intervention

We provided immediate counselling, connected her to a safe space and legal-aid referral, and supported a step-by-step safety plan.

Outcome

The family relocated safely, the children returned to a stable routine, and she is now financially independent through an enterprise circle.

Lessons learned

Coordinated counselling, legal and economic support together is far more effective than any single intervention.

Breaking the silence in a school

Background

Teachers noticed withdrawal and absenteeism among several students but lacked tools to respond.

Challenge

Stigma and uncertainty about reporting kept both students and staff silent.

Intervention

We ran awareness sessions, trained teachers in psychological first aid, and set up a confidential referral channel.

Outcome

Students began seeking help, two cases were safely referred, and the school adopted an ongoing wellbeing programme.

Lessons learned

Equipping trusted adults with clear, safe reporting pathways unlocks help that was always needed.